Last updated: August 14, 2026
PERSONALIZED PRODUCTS
Every EverHuddle football is made specifically for you using the photo, four messages, size, and options submitted with your order. Because personalized products cannot be restocked or resold, they are generally final sale.
We cannot accept returns, exchanges, or refunds for a change of mind after production has started; selecting the wrong size, color, or option; spelling, wording, image quality, cropping, or other details supplied or approved by the customer; minor color differences caused by screens, materials, or printing; or normal delivery delays that remain within the estimated timeframe.
CANCELLATIONS AND CHANGES
Contact us immediately if you need to change or cancel an order. We will try to help, but once production has begun, changes and cancellations may not be possible.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
We will make things right if your item arrives damaged, has a manufacturing or printing defect, is materially different from the customization submitted with your order, or is the wrong product or size because of our error.
Please contact us within 7 calendar days of delivery. Include your order number, a description of the issue, clear photos of the product and packaging, and the shipping label when applicable. Do not discard the item or packaging until we finish reviewing the claim.
RESOLUTION
After reviewing an eligible claim, we may provide a replacement, reprint, partial refund, or full refund as appropriate. Do not return an item unless we provide return instructions.
REFUND TIMING
Approved refunds are sent to the original payment method. Your bank or payment provider may take 5–10 business days to display the refund after it is issued.
This policy does not limit consumer rights that cannot legally be waived in your country or region.
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